Phoenix House Primary Counselor in Venice, California

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.

(Full-Time) Reporting to the Clinical Manager, the Primary Counselor is responsible for individual service coordination for patients enrolled in Phoenix House Venice Adult Male Residential Services, including supporting a successful transition back into the community. In collaboration with the Clinical Coordinator, the Primary Counselor supports the successful integration of medical care, housing and income, employment assistance, substance abuse, and other services within individual treatment plans.


  • Sunday – Thursday or Tuesday - Saturday



  • Bachelor’s degree (social sciences); AND

  • Certified by a certified body recognized by the Department of Health Care Services (DHCS) as an alcohol and drug counselor ( highly preferred)

  • Registered by a certifying body recognized by the Department of Health Care Services (DHCS) as an alcohol and drug counselor prior to date of your hire (required)


  • 2 years progressive experience working as a case manager, preferably within a drug or alcohol treatment setting transitional housing environment


  • Ability to provide individual and group counseling

  • Computer literate with proficiency in Microsoft Office and web-based applications

  • Knowledge of LA county housing and treatment resources

  • Effective verbal and written communication skills

  • Strong crisis management, conflict resolution and de-escalation skills

  • Ability & willingness to report to work on time & ready for work on each scheduled day.

  • Ability to work in a fast-paced environment and to make decisions independently and communicate effectively when dealing with clients, families, other staff members, department heads, visitors, external agencies and community members.

  • Ability to effectively communicate verbally and in writing with appropriate documentation skills to complete reports, utilize data and communicate ideas constructively.

  • Ability to establish and consistently enforce appropriate boundaries with client/patients of Phoenix House.

  • Must show aptitude for working as part of a team.

  • Must maintain a valid CA Drivers’ License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy.

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click to learn more.

EOE Minorities / Females / Protected Veterans / Disabled