Phoenix House Counselor in Santa Ana, California

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.

Phoenix House Santa Ana provides residential and outpatient services to adults who struggle with alcohol, marijuana, and other substance use disorders. Our evidence-based treatment approach delivers a superior level of care by focusing on strength to meet each person’s unique needs.

Our residential and outpatient addiction treatment programs include an intensive regimen of therapy groups and individual counseling sessions. We help patients achieve and sustain recovery through assessment and treatment planning, case management, and referrals to other like-minded and recovery focused organizations. The programs also offer life skills development and preparation for independent living, vocational and job readiness services, housing assistance, evidence-based and trauma-informed practices, and mental health support.

We provide parenting classes, literacy improvement, anger management, physical fitness activities, and health education. Additionally, we provide Recovery Maintenance Services- free peer support that can help those seeking treatment connect with a network of understanding peers and serve as aftercare support for program graduates.

At Phoenix house, we empower people to experience their personal strengths and help them discover new ways to manage the mental, physical, and emotional aspects of addiction so they can live a better life.

(Full-Time) Reporting to the Deputy Director, the Counselor is responsible for individual service coordination for patients enrolled in Phoenix House Adult Residential Services, including supporting a successful transition back into the community. In collaboration, the Counselor supports the successful integration of medical care, housing and income/employment assistance, substance abuse treatment, and other services within individual treatment plans.


  • Tuesday-Saturday 2:30PM to 11PM



  • High School Diploma or equivalent and two (2) years’ experience working with substance abuse clients and their families;OR

  • Bachelor’s degree (in social sciences preferred);AND

  • Registered (required) or certified (preferred) by a certified body recognized by the Department of Health Care Services (DHCS) as an alcohol and drug counselor


  • 2 years progressive experience working as a case manager, preferably within a drug or alcohol treatment setting transitional housing environment preferred.


  • Oversees coordination of Initial Assessment, Service Authorization Requirements, and Treatment Plans.

  • Review and goals with other supportive service plans, including, general medical care, Group Counseling, Patient.

  • Education, Individual Counseling, Crisis Intervention, Family Counseling, Collateral Services and Discharge Services.

  • Prepares and presents seminars and workshops.

  • Facilitates Evidence-Based Treatments for assigned cohorts.

  • Participates in weekly case conferences and staff meetings, as scheduled.

  • Monitors and records all activities in patient charts in a timely manner.

  • Maintains appropriate records such as ongoing progress notes, reports to referring agencies, discharge summaries and clinical case records as required by external stakeholders.

  • Provides individual counseling services.

  • Communicates with approved family members with the goal of providing direct support to the entire unit of treatment.

  • Encourages and facilitates family involvement in parent education, Sunday Family Group, and visitation.

  • Interfaces with referral agencies including the Substance Abuse Prevention and Control, County and Federal Probation Departments, and Department of Health Care Services.

  • Must maintain a valid CA Drivers’ License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy.

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click to learn more.

EOE Minorities / Females / Protected Veterans / Disabled