Phoenix House Licensed Mental Health Counselor in Providence, Rhode Island


The Licensed Mental Health Counselor manages a caseload of clients and provides sound, therapeutic treatment, during day-to-day operations. Provides inspiration and motivation for recovery by using evidence based and person centered practices.


  • Manage clinical caseload of clients including, but not limited to, assisting in developing individual treatment plans, completing Metal Health evaluations, and counseling them in both individual and group formats, as indicated, or as requested by the medical director, program leadership, or PHNE executive leadership.

  • Conduct and deliver family meetings or other meetings with clients’ social support systems unless clinically contraindicated, refused, or not feasible

  • Provide clinical, non-medical direction to staff, interns, and volunteers to promote consistency and quality of services.

  • Review programming and record keeping for compliance with internal, local, state, and federal funding.

  • Adhere to federal confidentiality statutes (to include both HIPAA & CFR42 Part II).

  • Use Phoenix House systems, including Welligent Electronic Medical Record, to document notes and activities assigned.

  • Participate in staff meetings, case conferences, training, and special agency events.

  • Maintain ongoing, working relationships with community agencies, funding sources and families to provide guidance to clients.

  • Assist in evaluating potential clients referred from Central Intake and apply ASAM criteria to level of care placement.

  • Effectively and responsibly, provide on-call support.

  • Effectively demonstrate sound judgment by making appropriate decisions in absence of clinical or administrative leadership.

  • Performs insurance pre-authorizations and ongoing utilization reviews for referrals/clients when needed

  • Assist clients with clinical needs surrounding insurance selection and /or enrollment as indicated.

  • Delivers treatment using evidence-based protocols, therapies and practices i.e. MET, DBT, and CBT;

  • Provides clients with individual, group, and educational services.

  • Maintains positive working relationships with agencies, resources, and families to coordinate services for client care; provides information on substance abuse treatment resources and services and makes necessary referrals.

  • Ensure that Follow up calls are made and documented in Welligent

  • Responds to client crises and emergencies as needed.

  • Maintains accurate, timely, case notes and group notes. Documents developments and important events in accordance with clinical policies for reporting and record keeping. Uses Phoenix House systems, including Welligent, effectively and appropriately.

  • Facilitates clinical and administrative staff meetings and case conferences to ensure continuum and quality of care.

  • Attends clinical supervision weekly

  • Implement daily schedule of program activities. Enforce rules and programmatic procedures. Monitors and facilitates program activities. Engages in surveillance activities.

  • Reviews clinical files and conducts quality assurance reviews, as requested or assigned.

  • Completes all quality assurance record reviews and corrections as indicated and submit it to the QA auditor.

  • Serves as a role model through positive, appropriate conduct and projects a professional image to the public.

  • Maintain ADP files and complete Relias E-learning requirements in a timely fashion.

  • Consistently demonstrate the PHNE “Every Time Behaviors”

  • Perform other duties as assigned.


  • Demonstrates empathy and compassion for clients in group, individual counseling, and daily interactions.

  • Maintains objectivity towards all clients and makes clinical decisions based on accurate information.

  • Disciplines clients effectively and with appropriate frequency, using a variety of privileges and sanctions.

  • Demonstrates appropriate boundaries between self and clients.

  • Promotes self-help concept within program. Encourages clients to solve their own problems, and encourages clients to use each other for support.

  • Plays appropriate counseling role, serving as guide in the self-help recovery process.

  • Demonstrates understanding of clinical relevance of work and school. In ambulatory settings, monitors job/school attendance and performance.

  • Work cooperatively with others and supervisors.

  • Demonstrates patience and consideration in dealing with others.

  • Demonstrates thoughtful decision-making.

  • Ensures client confidentiality in accordance with all federal, state, and local laws and regulations.


To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Knowledge obtained through attainment of any behavioral health related applicable Master’s degree license as is required by funding/licensing sources

  • Skill in developing rapport with substance-misuse populations.

  • Skill in coordinating and maintaining documentation.

  • Skill in complying with internal, local, state, and federal regulations and policies.

  • Skill in organizational management.

  • Skill in working and communicating with others.

  • Ability to provide direction to clinical staff, including clinical supervision for direct reports.


  • Knowledge obtained through completion of a counseling-related Master’s Degree from an accredited institution, licensure at that level, and 2 years post-graduation clinical experience in the Behavioral Health Profession.


  • Candidate must have current, active driver’s license and preferred Master Licensed Mental Health Counselor (LCMHC) – or equivalent from another state with eligibility to obtain a license in the state in which practice will occur.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

REGULARLY REQUIRED: to sit, use hands to finger, handle or feel objects, tools, or controls. Reach with hands and arms, and talk or hear.

OCCASIONALLY REQUIRED: to stand, walk, stoop, kneel or crouch and lift and/or move up to 10 pounds


The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

The work environment is that of a substance abuse treatment milieu which may include:

  • Exposure to clients infected with Hepatitis B, HIV, TB, or other Infectious Diseases

  • Business-related travel

SCHEDULING NEEDS: Weekend and/or holiday shifts may be required.

EOE Minorities / Females / Protected Veterans / Disabled