Phoenix House Outpatient Substance Abuse Counselor in Lake View Terrace, California

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.

(Full-Time) Reporting to the Outpatient Program Manager, the Outpatient Clinician Substance Abuse Counselor is responsible for the provision of clinical services to clients and their families, and for developing treatment plans and ongoing clinical documentation in the Outpatient Treatment Team.


  • Variable – Daytime, Evening, and Weekend



  • AA or higher degree in Behavioral Science (preferred)

  • High school diploma or equivalence (required)

  • Registered or certified as a Substance Abuse Counselor.

  • Certified by a certified body recognized by the Department of Health Care Services (DHCS) as an alcohol and drug counselor ( highly preferred)

  • Registered by a certifying body recognized by the Department of Health Care Services (DHCS) as an alcohol and drug counselor prior to date of your hire (required)

  • Bilingual Spanish Preferred


  • 2-3 years progressive experience providing or coordinating social services, preferably within a drug or alcohol treatment setting or transitional housing environment [For adolescent programs must show at least 24 months experience working with adolescents for first level counselor (C I) and at least 36 months for all other levels]

  • SAPC experience highly preferred


  • Ability and willingness to report to work on time and ready for work on each scheduled day.

  • Ability to work in a fast paced environment and to make decisions independently and communicate effectively when dealing with clients, families, other staff members, department heads, visitors, external agencies and community members

  • Ability to effectively communicate verbally and in writing with appropriate documentation skills to complete reports, utilize data and communicate ideas constructively

  • Knowledgeable in Substance Abuse and Prevention and Control (SAPC) documentation

  • Ability to establish and consistently enforce appropriate boundaries with client/patients of Phoenix House

  • Strong crisis management, conflict resolution and de-escalation skills.

  • Must show aptitude for working as part of a team

  • Computer literate; demonstrated proficiency in Microsoft Office and web-based applications

  • Demonstrated ability to utilize an electronic clinical management system

  • Possession of counseling personality skills as reflected by a Counselor Profile Assessment

  • Good organization skills

  • Demonstrated ability to learn

  • Must maintain a valid CA Drivers’ License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy.

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law:Applicants and employees are protected under Federal law from discrimination. Click to learn more.

EOE Minorities / Females / Protected Veterans / Disabled