Phoenix House Child Family Specialist in Lake View Terrace, California

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.

We are continually striving to achieve positive outcomes and to ensure that we are helping build healthier communities. Our collective efforts are designed to ultimately lead our patients towards living a healthy, active, and purposeful life, free from addiction.

Phoenix House Lake View Terrace provides residential and outpatient services to teens who struggle with alcohol, marijuana, and other substance use disorders. Our evidence-based treatment approach delivers a superior level of care by focusing on strength to meet each person’s unique needs.

Patients in the residential program attend a fully-accredited on-site high school while receiving comprehensive treatment including individual, group, and family counseling, cultural and recreational activities, and life skill training. We also offer outpatient and intensive outpatient day treatment to teens ages 13-20. Youth and family counseling is also available in local high schools to service communities of the Northwest San Fernando Valley.

At Phoenix house, we empower people to experience their personal strengths and help them discover new ways to manage the mental, physical, and emotional aspects of addiction so they can live a better life.

(Full Time) Reporting to the Program Director, the Child Family Specialist provides provides one-on-one support and behavioral interventions to clients and/or their families using a team and community-based approach. Participates in Child and Family Team Meetings in support of client’s needs. Provides crisis intervention as needed (including evenings, nights and weekends). Participate in the development of appropriate crisis plans. Attends regularly scheduled staff meetings, community meetings and other meetings as assigned. Interface with DCFS, DMH, court systems, schools and other community liaisons. Responsible for timely and accurate completion of client notes, charts, reports, and other documentation related to the treatment and progress of clients in the program per contractual and program standards. Participates in case supervision on a weekly basis; discusses current caseload, documentation, and productivity; and accepts/implements feedback and direction into direct services with clients. Transport program participants in personal vehicle to scheduled court appearances, doctors’ appointments, other off site appointments, and events


• Variable – Daytime, Evening, and Weekend



• AA degree with six (6) years of related work experience; or,

• Bachelor's degree with four (4) years of related work experience: or

• Master’s degree and two (2) years of related experience


• Previous work experience providing behavior/crisis intervention with severely emotionally disturbed children and their families.

• Experience with DMH documentation and billing preferred


• Proficiency in MS Office products and experience utilizing web-based programs.

• Excellent organization and time management skills.

• Therapeutic Community treatment modality or chemical dependency services experience is preferred.

• Ability to work efficiently in a fast-paced team environment.

• Ability to establish and consistently enforce appropriate boundaries with clients.

• Ability to model positive behavior

• Must maintain a valid CA Drivers’ License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy.

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click to learn more.

EOE Minorities / Females / Protected Veterans / Disabled