Phoenix House Care Coordinator in Lake View Terrace, California

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.

(Full Time) Reporting to the Senior Program Director, the Care Coordinator is responsible for the clinical functions of determining resource needs of a caseload of clients and their families and facilitating client and family’s enrollment in medically necessary services before, during, and after discharge from substance abuse treatment. They will provide case management services, conduct assessments and screenings, will advocate for client and client’s family, and will be available for consultation with the service partners via teleconference, phone, and in person. They will also work with the client’s primary counselor/therapist to oversee the integration of other services, such as housing, legal, educational, and vocational services into the client’s treatment episode.


  • Variable – Daytime, Evening, Overnight, and Weekend



  • Bachelors of Social Work required

  • Master of Social Work strongly preferred

  • Certified by a certified body recognized by the Department of Health Care Services (DHCS) as an alcohol and drug counselor ( highly preferred)

  • Registered by a certifying body recognized by the Department of Health Care Services (DHCS) as an alcohol and drug counselor prior to date of your hire (required)


  • 2-5 years of experience in a case management setting serving under-resourced populations

  • DMH documentation, EBP Trained/certified preferred


  • Proficiency in MS Office products and experience utilizing web-based programs.

  • Excellent organization and time management skills.

  • Therapeutic Community treatment modality or chemical dependency services experience is preferred.

  • Ability to work efficiently in a fast-paced team environment.

  • Ability to establish and consistently enforce appropriate boundaries with clients.

  • Ability to model positive behavior

  • Must maintain a valid CA Drivers’ License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy.

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law:Applicants and employees are protected under Federal law from discrimination. Click to learn more.

EOE Minorities / Females / Protected Veterans / Disabled