Phoenix House Clinical Technician Manager in Citra, Florida

The Clinical Technician Manager is responsible for general management of the residential community to ensure continuum and quality of care.


  1. Provide a safe environment for residents, staff and visitors by addressing security issues and maintaining compliance with facility safety policies and procedures.

  2. Oversee transportation program to include transporting clients, coordinating admissions, monitoring van usage, cleaning and maintenance.

  3. Oversee monitoring of resident population, including monitoring of video camera feeds.

  4. Oversee daily House schedule and ensure client participation in activities.

  5. Monitor residents’ local itineraries and furloughs to ensure accountability and program compliance.

  6. Address residents’ issues, including formal grievances, to resolution.

  7. Oversee the Therapeutic Community, working within the structure to monitor client involvement. Track residents’ schedules and make sure they are where they are supposed to be.

  8. Supervise Clinical Technicians, ensuring adequate staffing.

  9. Attend staff meetings, case conferences and in-service training sessions.

  10. Demonstrate proficiency in Phoenix House's electronic health record system (Welligent) sufficient to fulfill the duties required by this position within 30 days of employment.

  11. Perform other duties as assigned.


To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill and/or ability required.

Knowledge obtained through completion of a Bachelor’s degree curriculum from an accredited institution or equivalent combination of education and experience.

Knowledge obtained through attainment of certification as required by funding/licensing sources.

Skill in developing rapport with substance-abusing populations.

Skill in dealing with issues of internal, local, state and federal compliance.

Skill in coordinating and maintaining client records.

Ability to manage the residential community

Ability to work and communicate with others.


Bachelor’s degree from an accredited institution or equivalent combination of education and experience.


Upon selection for hire, prospective employees will be required to successfully pass the Florida Department of Children and Families (DCF) Level II background check and the Department of Corrections (DOC) background check.


Certification/licensure as required by funding/regulatory sources.


Weekend and/or holiday shifts may be required.

Job Type: Full-time

EOE Minorities / Females / Protected Veterans / Disabled