Phoenix House Business Development Representative in Arlington, Virginia

Phoenix House, a nonprofit substance use treatment facility is currently looking for a full-time Business Development Representative to develop and implement marketing strategies, referral relationships, and community relations activities for a specific geographic area.

SUMMARY: This position requires an understanding of the company’s treatment program and philosophy, admission process and criteria; and a working knowledge of various aspects of substance abuse and dual diagnosis is preferred. Availability to work some nights, weekends and independently are essential.


  • Works closely with the VP of Business Development to develop communications and marketing plans for the territories assigned to meet marketing/sales goals.

  • Prepare presentations and marketing materials to effectively represent services offered.

  • Identify and resolve referral client concerns. Follow up and visit referral sources to stimulate interest and referrals to Phoenix House programs.

  • Coordinates and conducts tours for key referral sources.

  • Develop new prospects and interact with existing client relationship with referral sources to market Phoenix House Mid-Atlantic services

  • Previous healthcare marketing experience with a track record of growth is required.

  • Work closely with the admissions department to insure timely response and cross communication of referral activity.

  • Compile, correlate, & analyze data and assemble information, including strategic plan, to facilitate increased sales growth through regular updates to management.


Degree from approved university in Marketing/Public Relations, Social Work or related preferred. Applicable experience may be substituted for degree.


  • Must possess a state driver’s license with no restrictions and meets all requirements of facility vehicle policy

  • Knowledge of 12-step recovery programs preferred

  • Organizational skills and ability to prioritize and manage multiple tasks of varying difficulty and complexity so that deadlines are met and schedules are maintained

  • Utilize strong attention to detail and excellent written and oral communication

  • Maintain professional working relationships with staff, including being able to work remotely with team members

  • Must be self-motivated, set own schedule and perform duties of job with minimal supervision

  • Ability to establish, maintain and develop business relationships with customers and potential customers in an assigned territory

  • Ability to work with Microsoft Office software, including Excel, Outlook and Word

  • Maintain ethical standards and continued professional growth, including:

  • Abide by Program and PH policy and procedures.

  • Ensure all CARF standards are instituted and maintained

  • Promote, in public and private contacts, the quality standards and ethical practices of PHMA staff

  • Continue professional growth by attending workshops, trainings and staff in-service trainings to increase skill and knowledge and to set appropriate example for staff

  • Maintain professional boundaries with staff and clients

  • Perform other duties as assigned by supervisor


Work is sedentary and/or ambulant. Occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) through course of job requirement. Must be able to see, sit, stand, bend and reach. Must be able to read, write, and speak English language. Must be able to make independent decisions when needed. Must be able to communicate verbally and in writing with the medical, nursing, clinical and other staff.


Materials, equipment and supplies necessary to perform assigned tasks are provided by Phoenix House. Business expenses will be reimbursed per company policy.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Phoenix House is an Equal Opportunity Employer

EOE Minorities / Females / Protected Veterans / Disabled